This policy explains how Crave Consulting LLC ("Crave", "we", "us") collects, uses and protects information when you visit crave-consulting.com, fill out a form, take our Growth Audit questionnaire or book a meeting with us.
Information we collect
- Information you give us. Your name, company, email address, phone number, and anything you write in a form or message.
- Growth Audit answers. Your answers to the questionnaire, and the score and recommendation it produces.
- Meeting bookings. When you book through our scheduling link, the scheduling provider shares your name, email and meeting details with us.
- Usage information. Basic analytics such as pages visited, device and browser type, and how you arrived at the site, collected with cookies or similar tools.
How we use it
- To respond to you, send your Growth Audit results and follow up about our services.
- To prepare for and run meetings you book with us.
- To improve our website, content and services.
- To send occasional updates if you opt in. You can unsubscribe at any time.
- To meet legal, security and accounting obligations.
AI processing
Growth Audit answers are processed by an AI service to write your score summary and recommendation. Your answers are sent to that provider only to produce your results. The score itself is calculated by a fixed formula, and a person at Crave reviews submissions before following up.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as website hosting, email delivery, scheduling, CRM and analytics providers, and the AI service described above. These providers may use your information only to provide their services to us. We may also disclose information if required by law or to protect our rights.
Cookies and analytics
We use cookies and similar tools to understand how the site is used. You can block or delete cookies in your browser settings. The site will still work, though some features may not.
How long we keep it
We keep contact details and Growth Audit submissions for as long as needed to follow up and serve you, and for up to three years after our last contact, unless the law requires longer. You can ask us to delete it sooner.
Your choices and rights
You can ask to see, correct or delete the personal information we hold about you, or to stop receiving marketing emails. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. To make a request, email us at the address below. We will not discriminate against you for using these rights.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our website and services are for businesses and are not directed to children under 16. We do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Crave Consulting LLC · Chicago, Illinois
Email: bryon@crave-consulting.com · Phone: 815.347.1243